Privacy Policy
This Privacy Policy sets out the rules and procedures by which Harrys Casino manages, collects, processes, stores, and protects the personal information of users accessing our website and services. Harrys Casino is committed to maintaining the highest standards of data privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and all applicable United Kingdom data protection laws. By using our website, you consent to the practices described in this policy.
1. Data Controller Information
Harrys Casino operates as the data controller for all personal data collected through our website and associated services. Our designated Data Protection Officer can be contacted for any privacy-related inquiries as specified in the “Contact Information” section of this Policy.
2. Types of Data Collected
We collect and process various categories of personal data necessary for the provision of our online casino services. The data collected may include the following:
- Identification Data: full name, date of birth, nationality, government-issued identification documents, and account credentials
- Contact Data: residential address, email address, telephone number
- Financial Data: bank account details, payment card information, transaction history
- Technical Data: IP address, browser type, device information, operating system, access times, and usage logs
- Profile Data: gaming activity, preferences, communication records, and interaction history with our services
- Verification Data: documents and information required to comply with legal obligations, such as anti-money laundering and responsible gaming requirements
3. Legal Basis for Processing
Harrys Casino processes personal data on one or more of the following legal bases: (a) to fulfill contractual obligations in providing gaming and related services; (b) to comply with legal and regulatory requirements; (c) based on legitimate business interests, such as fraud prevention, service improvement, and security; and (d) when you have provided explicit consent, for example, for marketing communications.
4. Purposes of Data Processing
Your personal data is processed for specific and legitimate purposes, including but not limited to:
- Registering and managing your user account
- Verifying your identity and age
- Processing deposits, withdrawals, and financial transactions
- Enforcing responsible gaming and anti-money laundering obligations
- Providing customer support and communicating service updates
- Improving website functionality and user experience
- Sending marketing communications, where you have provided consent
- Detecting, preventing, and investigating fraudulent or suspicious activities
5. Data Sharing and Disclosure
Harrys Casino may disclose your personal data to third parties as required for the operation and administration of our services, strictly in accordance with applicable law. Such disclosures may include:
- Payment service providers for processing financial transactions
- Identity verification and anti-fraud service providers
- Regulatory and law enforcement authorities upon lawful request
- Affiliated companies and service providers engaged under contractual obligations to provide technical, operational, or support services
All third parties are required to adhere to strict data protection standards and use your data only for specified purposes. Personal data will not be sold or leased to unaffiliated third parties for marketing purposes.
6. International Data Transfers
Where personal data is transferred outside the United Kingdom or the European Economic Area, Harrys Casino ensures that appropriate safeguards are in place to protect your data. Such safeguards may include Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.
7. Data Retention
Harrys Casino retains your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law, including for regulatory, accounting, and reporting obligations. Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized.
8. Data Security
We implement industry-standard technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Security measures include encrypted data transmission, access controls, regular security assessments, and staff training on data protection responsibilities.
9. Your Rights
Under UK data protection laws, you have the following rights regarding your personal information:
- The right to access your personal data and receive a copy
- The right to correct or update inaccurate or incomplete data
- The right to request erasure of your data, subject to legal limitations
- The right to restrict or object to the processing of your data in certain circumstances
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
- The right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us as detailed in the “Contact Information” section.
10. Cookies and Tracking Technologies
Harrys Casino uses cookies and similar tracking technologies to operate and enhance our website, analyze usage, and provide personalized content. For detailed information on the types of cookies used and your choices regarding cookies, please refer to our Cookie Policy.
11. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Updated versions will be posted on our website with the effective date. We encourage you to review this Policy periodically.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal data, or if you wish to exercise your rights, please contact our Data Protection Officer at [email protected] or by using the contact form available on our website.
This Privacy Policy is effective as of 1 June 2024 and applies to all users accessing Harrys Casino from the United Kingdom.